How Can We Help You?
We are upfront about our products and ingredients. Lila Beauty promotes confidence and sophistication. Our customers are forthcoming about what they do. They take responsibility for their actions and celebrate others’ successes.
Shipping and delivery
Your order will be delivered by USPS.
The shipping fee is $6.50 for all orders under $35.
We offer Free Shipping on all U.S. merchandise orders over $35. The free shipping discount is applied automatically in cart when the $35 threshold is reached. The free shipping discount applies to Standard shipping.
We ship to all 50 states, Washington DC, U.S. P.O. Boxes, U.S. territories and APO/FPO addresses. The below shipping methods are estimated delivery times in business days and will differ based on your shipping address as well as during peak holiday times.
Payment
You can conveniently pay for your order using Credit/Debit Card, PayPal, Venmo, Google Pay, or Apple Pay.
Orders are packed the same day after purchase confirmation and shipped within 1-2 days, excluding holidays.
You will see the charge on your credit card immediately upon checkout.
If your payment is declined, please try using another card or contact your card issuer for assistance.
About the product
Yes, all Lila Beauty products are cruelty-free, and our hair concealers are also hypoallergenic.
Lila Beauty products are made through our various suppliers and manufacturing partners located in the PRC.
Yes, all Lila Beauty products are formulated with clean ingredients, ensuring they meet high safety and quality standards.
Yes, Lila Beauty has been approved and certified by the FDA Philippines.
Yes, Lila Beauty products are formulated with safe ingredients for sensitive skin, but we encourage first-time users to try our products first to check for possible allergic reactions.
Yes, Lila Beauty products are pregnancy-safe, but we suggest doing an allergy test 24 hours before using them.
When choosing the right shade for your hair, consider our available colors: Black, Dark Brown, and Medium Brown.
Your makeup expires 3 years after the manufacturing date, with the expiration date clearly displayed on every item.
Store Location
Our products are not sold in stores at this time; they are available exclusively online.
Return and refund
Yes, you can edit or cancel your order by sending an email to sales@lilabeautyus.com within 4 hours from the time the purchase was made.
Please send an email to info@lilabeautyus.com to report a defect with an image for proper assessment and quick assistance.